You run a Drupal Agency - or you're an independent Drupal Developer. Your customers need support. You try to do support. You try to get back to project work. You try to do support. You try to get back to project work. You get the idea. Ad nauseum. That's your life.
What if there were a better way? What if you could spend time doing more profitable things - and spend your spare time like the attached image: on the beach?
Did you selling them a support and maintenance plan for their new site?
No? Well, I'm sorry to tell you: YOU'RE DOING IT WRONG!
But you wouldn't be the only one!
The vast majority of Drupal shops and freelancers build sites and move on without offering a support and maintenance plan, figuring if the client has any problems they can just bill them for it at their hourly rate.
However, you're missing out on several advantages - read more to find out what they are!
Struggling to make your next deadline, when a problem client needs you to drop everything to give them support?
We've all been there! :-)
When building a new website or feature for a client, it's stressful enough trying meet your deadlines, but it's even more frustrating when you lose a few hours you thought you had, in order to address an unexpected issue for a previous client.
Wouldn't it be great if you had a "Support and Maintenance Department" that could help your previous clients while you focus on delivering the next big project?
Consider hiring myDropWizard to act as your white-label Support Department!
