support

Where Does Drupal 7 Fit?

Drupal 9 is the future of Drupal. No doubt. It's awesome.

Drupal 8 site owners are busy upgrading to Drupal 9!

Drupal 6 is still a reality for a large number of critical websites.

In fact, at myDropWizard, we spent a lot of time focusing on Drupal 6 over the years. 32,000 Drupal 6 sites is not an insignificant number, and many of them contract for suport with us.

I've been thinking about some of the pain points of some of our clients and potential clients. We work with agencies, and I've been a part of agencies in the past. Support is always a pain point with agencies. If you have good developers, can you provide good customer support?

Developers hate "support" projects. Right?

Well, we don't think it's that simple. Afterall, we are developers, and we love support! So, for today's article, I simply want to share some of the things we love about support - and hopefully you can apply some of these ideas to your team!

Drupal 7? What About Drupal 6 & 8?

Drupal 8 is the future of Drupal. No doubt. It's awesome.

Drupal 6 is still a reality for a large number of critical websites.

At myDropWizard, we spent a lot of time focusing on Drupal 6 over the past almost 2 years. We love the service we are able to provide to our Drupal 6 clients - I think most of them love our service too!

We've also spent a lot of time thinking about the future of Drupal 8 - just like you probably have.