Outsourced Drupal 7/8 Maintenance Can Give Better Support Than You Can!

by Elliot Christenson on March 14, 2018 - 8:20pm

We see two chief types of Drupal developers day-to-day. First there are those of you who are full-time developers with NGO's or medium to large business. Second, there are those developers that work independently or as part of larger agencies. In both cases, I believe outsourcing maintenance for your Drupal 7 or Drupal 8 websites is better from a quality standpoint and/or a cost standpoint. That might seem a little controversial to you, but stick with me, dear Drupaler!

Agencies: How Do You Convince Your Developers that Support is Fun!?

by Elliot Christenson on September 13, 2017 - 10:38pm

I've been thinking about some of the pain points of some of our clients and potential clients. We work with agencies, and I've been a part of agencies in the past. Support is always a pain point with agencies. If you have good developers, can you provide good customer support?

Developers hate "support" projects. Right?

Well, we don't think it's that simple. Afterall, we are developers, and we love support! So, for today's article, I simply want to share some of the things we love about support - and hopefully you can apply some of these ideas to your team!