Drupal support you can actually afford

by Sofia Saldana on August 9, 2018 - 4:07am

Having a Drupal site can be the best thing for your business: for the first few months or years.

However, like any other software, you can start experiencing some problems: security issues, software conflicts, feature upgrades - even simply forgetting how to perform some actions within the system! Having to fix issues could be expensive. Hiring support staff to help you with getting things done can be very expensive!

But there is a better way:

Organizations like what Katie and Henry run can't afford to have their website offline. This stops donations or sales from coming in, stops news and outreach, and can even put a halt to an entire web dependent organization!

Be like Katie and Henry and get your Drupal site protected with myDropWizard. Choose the Best Route!

Click play to watch the video.

Drupal 7 Long-Term Support ... for after official support ends!

by Elliot Christenson on April 11, 2018 - 9:24pm

You may already know that we've been providing Drupal 6 Long-Term Support (D6LTS) for over two years.

What we have been hearing over and over lately - especially at Drupalcon - is "what about Drupal 7?"

Typically, only two major versions of Drupal are supported at once: the latest version, and the previous one. Right now, that means Drupal 7 and Drupal 8.

We don't know when the community's support for Drupal 7 will end or if the community itself will do some kind of LTS. But we do know that community support will come to end at some point. While the details will depend on what the community does, we just wanted to let everyone know...

We intend to provide Long-Term Support for Drupal 7, in order to keep your site going long after the end of official support!

Read more to learn more about our plans for D7LTS...

Outsourced Drupal 7/8 Maintenance Can Give Better Support Than You Can!

by Elliot Christenson on March 14, 2018 - 8:20pm

We see two chief types of Drupal developers day-to-day. First there are those of you who are full-time developers with NGO's or medium to large business. Second, there are those developers that work independently or as part of larger agencies. In both cases, I believe outsourcing maintenance for your Drupal 7 or Drupal 8 websites is better from a quality standpoint and/or a cost standpoint. That might seem a little controversial to you, but stick with me, dear Drupaler!

We're solving Drupal problems... before you know you have them!

by Elliot Christenson on November 22, 2016 - 6:12pm

Drupal is Open Source, which means that we can all collaborate on fixing problems in Drupal core or contrib modules and themes. That is one of the joys of working with Drupal! You don't have to wait around for some vendor to tinker around in a black box and make things work again - we're empowered to dive in ourselves or ask our neighbor.

But it also means that we're forced to each find and solve the some of the same problems independently - even though someone else may have found and solved the problem for their site already. Over and over again.

However, we think we can provide a better way to our customers!

Read more to find out how...

Send us your WORST client! (Drupal 6, 7 or 8)

by David Snopek on April 26, 2016 - 10:44am

Struggling to make your next deadline, when a problem client needs you to drop everything to give them support?

We've all been there! :-)

When building a new website or feature for a client, it's stressful enough trying meet your deadlines, but it's even more frustrating when you lose a few hours you thought you had, in order to address an unexpected issue for a previous client.

Wouldn't it be great if you had a "Support and Maintenance Department" that could help your previous clients while you focus on delivering the next big project?

Consider hiring myDropWizard to act as your white-label Support Department!

We've Reached the Drupal 6 End Of Life Date - What Does That Mean?

by Elliot Christenson on February 25, 2016 - 12:56pm

Yesterday was February 24th, 2016!

If you are reading this, you probably already know what that signifies. It is the official End-Of-Life for Drupal 6. The world didn't end!

This week, myDropWizard is working to onboard dozens of Drupal 6 websites that need to maintain uptime, security, and are not yet updated. How is this even possible? Wasn’t Drupal 6.0 released back on February 13th of 2008? That was EIGHT years ago! It was unleashed to a world mostly absent of smartphones - only coming a few months after the release of the original iPhone.

It’s possible because Drupal 6 was a great platform.

Drupal 6 Upgrade PhotoWhen you think about the growth of the Drupal community, Drupal 6 was one of those crucial inflection points. Lots of things came together at once to help make Drupal what it is today in 2016. The explosion of modules, the constant updates for security measures, and the cultivation of people in the Drupal community allowed for something really sophisticated, secure, and exciting. Hundreds of thousands of websites were built using Drupal 6. This is no small success.

In fact, there are still over 100,000 active websites running Drupal 6 TODAY!

This look forward is accompanied by a cautious look forward. The End-Of-Life status isn’t going to result in a "fiery, apocalyptic end for Drupal 6” - a quote often used by myDropWizard founder David Snopek. It’s not like the “Y2K” bug. It’s not even like the end of support for Microsoft Windows XP.

It’s one step in a process:

  • For many, this signals the beginning of a timeline to dedicate resources to move to Drupal 8.
  • For others, they can put the remaining pieces into a Drupal 7 deployment.
  • Many need to keep their Drupal 6 website running: That’s OK!

What version of PHP does Drupal 6 need?

by Elliot Christenson on February 12, 2016 - 8:36am

The short answer is: Drupal 6 officially supports only PHP 5.2, but you should use the highest version of PHP that doesn't break your site!

For the longer answer:

PHP 5.2.17 is the latest version of PHP in the 5.2.x branch of the popular programming language. While there are several newer versions, it's a safe bet that legacy code will operate under 5.2.17. However, there are potential security holes with earlier versions of PHP.

Why we don't provide a "security updates only" plan for Drupal 6 Long-Term Support

by David Snopek on February 1, 2016 - 8:14am

A couple of times now, we've gotten a reaction like this to our Drupal 6 Long-Term Support offering:

Your cheapest plan ($125/mo) is too expensive. We just want to keep getting security updates for Drupal 6, but don't want any support and maintenance. Can you provide a "security updates only" plan for us?

This is something we thought long and hard about...

A cheaper plan would appeal to a larger group of users, and allow us to work with people with smaller budgets. These are definitely things we want! We'd like to be able to help as many people as possible, and NOT only big enterprise companies with massive budgets (they can already get all the help they need).

But in the end, we decided that we'd be doing our customers a disservice by trying to reduce our offer any further.

Read more to find out why!

How the "official" Drupal 6 Long-Term Support will work!

by David Snopek on January 26, 2016 - 7:51am

As you may know, Drupal 6 will reach End-Of-Life (EOL) on February 24th, 2016. This means the Drupal community (including the Security Team) will no longer support Drupal 6!

However, a small group of commercial vendors will collaborate with the Drupal Security Team to take on Long-Term Support of Drupal 6! And myDropWizard is one of those Drupal 6 long-term support vendors. :-)

In this article, we'll answer the following questions:

  • What specifically will happen on February 24th?
  • What is the official Drupal 6 LTS?
  • How will the process work?
  • What will customers need to pay for?

Read more for the answers!

When was Drupal 6 released?

by Elliot Christenson on January 25, 2016 - 2:18pm

February 13, 2008

Like Drupal 7 and Drupal 8 after it, Drupal 6 included more "core" modules to enhance the basic installation experience. It featured upgraded base jQuery functionality. The effort of Drupal 6 took about a year coming after the release of Drupal 5 on January 15, 2007.

Drupal 5 was "end of lifed" in January of 2011 with the release of Drupal 7.0.

Similarly, we are approaching the Termination of development focus of Drupal 6 on February 24, 2016.

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