24/7 Maintenance and Support from Drupal Experts starting at $99/mo!

We keep your site online, up-to-date, bug free and secure!

You have better things to do than perform basic maintenance on your Drupal site!

Unfortunately, once your website is built and running, you can't just forget about it: it needs regular maintenance!

Every Wednesday, the Drupal Security Team makes security releases of contrib modules. And on the 3rd Wednesday of the month, there is occasionally a security release of Drupal core.

Have you ever put off making a security release?

Between the time a security release is announced and you make the update, the bad guys are vigorously working to exploit as many sites as they can! When SA-CORE-2014-005 aka "Drupalgeddon" happened (arguably the worst security vulnerability in the history of Drupal), the rule of thumb was "if you didn't update within 7 hours, your site was probably exploited."

While there isn't likely to be a vulnerability as bad as SA-CORE-2014-005 again any time soon, putting off security updates any amount of time isn't a good idea!

But you've got other, more important things to do than spend time making security updates every Wednesday! (Especially, since any core or module update has the potential to break the site...)

Of course, there's other unexpected issues that could come up at any time!

What if:

  • Your site goes down?
  • An important page starts loading really, really slow?
  • You need to change a View or Panel or Block that just isn't working the way you think it should?
  • You need to change the color or position of something and can't find the right place to do it?

Maybe you can ask for help from the Drupal community online? But they might not get back to you for days or weeks!

Maybe you can ask the person who originally built your site for help? But they might be busy with new projects or want to charge you a high hourly rate.

Wouldn't it be great if you had someone on call 24/7 to perform core and module updates and help with small, one-off maintenance tasks as they come up?

Let us do it for you!

Most Drupal developers would rather not be bothered with basic site maintenence for old sites that have already launched - they're already busy building the next new site for their next client.

Well, basic maintenence of your existing site is all we do!

For a low monthly fee:

  • We'll update Drupal core and any contrib modules on your site for security updates the same day they're released
  • We'll update popular contrib modules (like Views, Panels, etc) even for non-security releases
  • We'll answer support questions about Drupal core and popular contrib modules
  • We'll perform basic, one-off maintenance tasks on your site on request in less than 24 hours
What are basic maintenance tasks?
  • Updating Drupal core and popular contrib modules
  • Getting the site back online if it goes down
  • Figuring out why a particular page is slower than expected
  • Debugging an error
  • Fixing a View or Panel (or other common Drupal configuration) that isn't doing what it should
  • Changing the color or position of something on a particular page

Just send a quick e-mail to our team, and we'll take care of any of these types of tasks ASAP!

What AREN'T basic maintenance tasks?

Namely, creating new functionality or areas on the site. This is the type of work that is ideal for a traditional Drupal shop or freelance developer!

For the most part, we fix things that are already there, not add things that weren't there. As a good rule of thumb: any task that would take an expert Drupal developer with super wizard skills more than 30 minutes to do, is out of scope.

Also, we fix Drupal, not your server or hosting provider, or any integrated applications!

We're happy to look into any problem in Drupal or it's modules. But we won't fix issues that exist on your server or hosting provider. Also, if you integrate with any third party services, we'll take a look at the Drupal side of things, but we can't (and won't!) support issues with the external service.

It should also go without saying that we won't support any other PHP applications that you may have installed with Drupal, even if they are on the same "site" or domain.

We're Drupal experts and we have really kick-ass Drupal support! We can't support "everything under the sun" at such a high-level. :-)

Pricing

Most Drupal freelancers or shops charge between $50 and $150 per hour.

We'll take care of all your maintenance needs in a month, for less than what they charge for few hours!

Basic

Low-cost option to prevent security issues and site outages!

Drupal 7 or 8: $99/mo
(Learn about our Drupal 6 LTS offering!)


Same-day security updates for core and contrib!

Unlimited requests to perform “CRITICAL maintenance tasks” only (ex. site is down, or users can't perform critical action).

Must be hosted on Pantheon or our FREE Drupal-optimized shared hosting platform.

(But we offer free migration from your existing hosting provider to our hosting!)

Standard

If you depend on your site for revenue, have custom hosting, or regularly need to make maintenance and support requests!

Drupal 7 or 8: $499/mo
(Learn about our Drupal 6 LTS offering!)


Same-day security updates for core and contrib!

Weekly non-security updates for popular contrib modules.

Unlimited requests to perform “critical" AND "basic, one-off maintenance tasks” on your site!

We'll work with your existing hosting!

Enterprise

For sites with important custom modules or themes.

Drupal 7 or 8: $999/mo
(Learn about our Drupal 6 LTS offering!)


Same-day security updates for core and contrib!

Weekly non-security updates for popular contrib modules.

Unlimited requests to perform “critical" AND "basic, one-off maintenance tasks” on your site!

We'll work with your existing hosting!

Up to 5 developer hours per month for debugging and development on your custom modules or themes (you can increase the hours on your plan for $100/hr)

All plans include:

  • Site audit and report for Drupal best practices

  • 24 hour response time on any “basic, one-off maintenance task” or "critical maintenance task" request (depending what's available in the plan).

  • You set the priority of your tasks (but we'll only work on one task at a time)

  • Complimentary hosting on our Drupal-optimized shared hosting platform (and FREE migration from your existing hosting provider to our hosting!)

  • 30 day money back guaranty

Sign up for Support and Maintenance!

Fill out this form if you're interested in support and maintenance from myDropWizard, and we'll get back to you ASAP!

Send us your WORST client! (Drupal 6, 7 or 8)

by David Snopek on April 26, 2016 - 10:44am

Struggling to make your next deadline, when a problem client needs you to drop everything to give them support?

We've all been there! :-)

When building a new website or feature for a client, it's stressful enough trying meet your deadlines, but it's even more frustrating when you lose a few hours you thought you had, in order to address an unexpected issue for a previous client.

Wouldn't it be great if you had a "Support and Maintenance Department" that could help your previous clients while you focus on delivering the next big project?

Consider hiring myDropWizard to act as your white-label Support Department!

Why you SHOULDN'T upgrade from Drupal 6!

by David Snopek on April 12, 2016 - 2:00pm

Ever since Drupal 6's End-of-Life on February 24th, there have been countless blogs and articles about why you should upgrade to Drupal 7 or 8 as quickly as possible.

But this may be the only article arguing that you SHOULDN'T upgrade from Drupal 6! ;-)

If you have a complex Drupal 6 site, and you haven't started the upgrade process yet - contrary to conventional wisdom - the best answer may be: keep waiting.

No, this isn't an April Fools joke, and we're not being sarcastic. :-)

Want to know why? Keep reading!